Commercial AV Services FAQ

Can you retrofit AV into an older conference room, or only new construction?

Yes — most of our commercial audio video installation work is in existing buildings, not new construction. We start with a site visit to assess your room’s wiring, network capacity, and acoustics, then plan the install around what’s already there instead of assuming a blank slate. Older rooms often need a low voltage wiring upgrade alongside the AV work, which we’ll flag during planning so there are no surprises once installation starts. Learn about conference room AV installation →

How do you handle rooms with both in-person and remote attendees?

We design conference room AV around hybrid meetings by default — cameras, microphones, and displays are planned so remote participants can see and hear the room as clearly as the people sitting in it. The right camera placement and microphone coverage depend on the room’s shape and seating, so we map that out during the design phase rather than installing a generic kit. See conference room design and installation →

Can we keep our existing phone numbers if we switch systems?

In most cases, yes. We handle number porting as part of planning your migration to Intermedia Unite, so your business can move to a cloud-based phone system without changing the numbers your clients already call. We schedule the cutover to avoid downtime for your team. Learn about Small Business Communications →

What happens to our phones if the internet goes down?

It depends on how your system is planned. Intermedia Unite includes failover options and a 99.999% uptime service level agreement, and we plan your network and phone setup together so a single point of failure doesn’t take your whole office offline. See Small Business Communications →

Do you handle phone wiring for a new office build-out?

Yes — we plan telephone installation as part of your build-out, working alongside your contractor to get jacks, cabling, and pathways in place before the walls close up. That’s the most cost-effective time to wire a new office correctly rather than adding lines after the fact. Learn about Telephone Installation Services →

Can you outfit an entire school, or just individual classrooms?

Both. We plan education tech installations room-by-room or as a full-building rollout, so whether you need one classroom outfitted with an interactive whiteboard or a district-wide plan across multiple buildings, the design accounts for how each space is actually used. See Education Tech →

When during a renovation should we bring you in?

As early as possible — ideally while you’re still working with your architect or general contractor. Planning your low voltage wiring before drywall goes up means we can route Cat6 or fiber exactly where you’ll need it, instead of retrofitting a finished space later. Learn about low voltage wiring →

Cat6 or fiber — which does our office actually need?

It depends on your building size, your bandwidth needs, and how far your cabling runs need to travel. As a commercial low voltage contractor, we assess your office’s layout and current equipment before recommending structured cabling installation or data cabling installation, so you’re not paying for more (or less) than your business needs. See structured cabling installation →

How do we get rid of dead zones in a large or multi-floor office?

Dead zones are almost always a planning problem, not a hardware problem — access points placed without a plan leave gaps no matter how many you add. We map your floor plan and traffic patterns first, then place access points for WiFi optimization for offices so every conference room, desk, and floor gets reliable coverage. Learn about WiFi optimization →

How do we light our building without it looking like a floodlit parking lot?

Basic security lighting and professional commercial outdoor lighting installation aren’t the same thing. We plan layered lighting that highlights your entrance, signage, and landscaping while still lighting walkways, stairways, and parking areas for safety — so your property looks intentional instead of like a security checkpoint. See outdoor lighting installation for businesses →

Can outdoor lighting run on a schedule so we’re not paying to light an empty building all night?

Yes — we program your lighting to follow a schedule or run on-demand, so your property is lit during business hours and evening events without burning power on an empty parking lot at 3 a.m. Learn more about outdoor lighting →

Can you handle holiday lighting for a commercial property, not just a house?

Yes — we plan holiday lighting around your building’s architecture and signage, then handle installation, maintenance, and removal on a schedule that works for your business, so your property looks its best all season without your team on a ladder. See holiday lighting services →